inou. We store, encrypt, and transmit your data according to your instructions.
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Sub-processors.
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Third-party services you explicitly connect to your account, such as AI assistants. We do not use sub-processors for storage or core functionality.
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Third-party services.
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You may connect external services to your account, such as AI assistants. These services operate as independent controllers or as processors engaged directly by you — not as our sub-processors. We do not engage sub-processors for storage or core functionality.
We comply with FADP (Swiss data protection), GDPR (European data protection), and HIPAA (US medical privacy) standards. Regardless of where you live, you get our highest level of protection.
We may update this policy. Registered users will be notified by email of material changes. Continued use after changes constitutes acceptance.
Regardless of your jurisdiction, you may request access to your data, correction of inaccuracies, or complete deletion of your account. We will respond within 30 days.
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Our Data Protection Officer is Johan Jongsma. For all privacy and data protection inquiries, contact privacy@inou.com.
We will store your data securely using FIPS 140-3 validated encryption, make it available to you through the platform, and transmit it to third-party services you explicitly authorize. We will notify you of material changes to these terms or our privacy practices.
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We will store your data securely using FIPS 140-3 validated encryption, make it available to you through the platform, and transmit it to third-party services you explicitly authorize. For details on how we protect your data, see our security page. We will notify you of material changes to these terms or our privacy practices.
What we don't guarantee.
We aim for continuous availability but cannot guarantee it. The service may be temporarily unavailable for maintenance, updates, or circumstances beyond our control. We are not liable for decisions you or others make based on data viewed through the platform.
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Privacy and data processing
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Your use of inou is subject to our Privacy Policy and Data Processing Agreement, which describe what data we collect, how we use it, and your rights. By using the service, you acknowledge and agree to those terms.
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Acceptable use
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We may suspend or terminate your account. In cases of illegal activity, we will cooperate with law enforcement.
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Intellectual property
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Your data is yours. You retain all rights to the health data, files, and information you upload. We claim no ownership over your content.
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The inou platform — its software, design, branding, and documentation — is our property. These terms grant you a personal, non-exclusive, non-transferable license to use the service. They do not grant you rights to our code, design, or brand.
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Payment
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Changes
We may update these terms. Registered users will be notified by email of material changes. Continued use after changes constitutes acceptance.