# Terms of Service

Last updated: February 2026

## Agreement

By using the hosted Vault1984 service ("Service"), you agree to these terms. If you self-host Vault1984 using the open-source software, these terms don't apply to you — the MIT license governs your use of the software.

## The service

Vault1984 is a password manager with field-level two-tier encryption. We provide a hosted version of the open-source Vault1984 server, including managed infrastructure, backups, and updates. The Service is provided on a subscription basis at $12 per year.

## Your account

You are responsible for maintaining the security of your account credentials and vault key. If you lose your vault key, we cannot recover your L1 data. If you lose access to your WebAuthn authenticator, we cannot recover your L2 data. We are not liable for data loss resulting from lost credentials.

## Your data

Your vault data belongs to you. We do not claim any ownership or license over the contents of your vault. You can export your data at any time. You can delete your account and all associated data at any time.

## Acceptable use

You agree not to use the Service to:

- Store or distribute malware
- Facilitate illegal activities
- Abuse, overload, or interfere with the infrastructure
- Resell access without authorization

We reserve the right to suspend accounts that violate these terms.

## Payment and billing

The Service costs $12 per year, billed annually. Prices may change with 30 days' notice. Refunds are available within 30 days of purchase if you're not satisfied. After that, your subscription runs until the end of the billing period.

## Availability

We aim for high availability but don't provide a formal SLA at this price point. The Service may experience downtime for maintenance, updates, or unforeseen issues. We'll make reasonable efforts to notify users of planned downtime in advance. For guaranteed uptime, consider self-hosting.

## Backups

We perform daily encrypted backups of all hosted vaults. Backups are retained for 30 days. While we take reasonable precautions, we recommend keeping your own exports as an additional safeguard.

## Limitation of liability

The Service is provided "as is" without warranty of any kind, express or implied. We are not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, revenue, or profits. Our total liability is limited to the amount you paid for the Service in the 12 months preceding the claim.

## Self-hosted software

The self-hosted Vault1984 software is released under the MIT License. It is provided "as is" without warranty of any kind. See the LICENSE file in the repository for full terms.

## Termination

You can close your account at any time. We may terminate your access for violations of these terms with reasonable notice (except in cases of abuse, where immediate suspension may be necessary). Upon termination, your data is deleted per our privacy policy.

## Changes to these terms

We may update these terms from time to time. Material changes will be communicated to registered users by email at least 30 days before they take effect. Continued use of the Service after changes take effect constitutes acceptance of the updated terms.

## Governing law

These terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.

## Contact

Questions about these terms? Email legal@vault1984.com.