# Real User Complaints: Password Manager Browser Extensions

Verbatim quotes from real users, with attribution and source URLs.
Collected 2026-02-28 for vault1984 marketing use.

---

## 1Password

### Autofill Broken / Extension Crashes

> "My Google Chrome Extension won't autofill login info at websites, and when I click on the Extension 'Pin' at the top of the screen, it crashes"

- **User:** bd909
- **Platform:** 1Password Community Forum
- **URL:** https://www.1password.community/discussions/1password/google-chrome-extension-issue-july-2025/159318
- **Date:** July 15, 2025
- **Category:** Autofill broken, extension crashes

---

### Extension "Laughably Bad"

> "The web extensions are laughably bad at this point. This has been going on for months. They either won't fill, wont' unlock, or just plain won't do anything (even clicking extension icon). It's so bad"

- **User:** notnotjake
- **Platform:** 1Password Community Forum
- **URL:** https://www.1password.community/discussions/1password/constantly-being-asked-to-unlock-with-password/90511
- **Date:** April 25, 2024
- **Category:** Re-auth nagging, autofill broken, extension unresponsive

---

### Re-Authentication Every 10 Minutes

> "Since doing so, it asks me to enter my password every 10 minutes or so in the chrome extension"

- **User:** Anonymous (Former Member)
- **Platform:** 1Password Community Forum
- **URL:** https://www.1password.community/discussions/1password/why-does-the-chrome-extension-keep-asking-for-my-password-every-10-mins-rather-t/74253
- **Date:** November 28, 2022
- **Category:** Re-auth nagging

---

### 10-15 Second Loading Time

> "When I open the extension it gets stuck on this loading screen below for about 10-15 before it reveals the password field."

Corroborated by another user:

> "This has been going on for me on a brand new mac with everything up to date for the last 2 months."

- **Users:** Anonymous (Former Member); JoshuaKleckner
- **Platform:** 1Password Community Forum
- **URL:** https://www.1password.community/discussions/1password/chrome-browser-extension-takes-10-15-seconds-on-loading--screen/114199
- **Date:** March–June 2023
- **Category:** Slow, performance

---

### Autofill Fills Wrong Fields

> "When I try to get 1P to fill in a form for me it usually fills in very little or just a few items like my preferred username (often in the wrong place)"

- **User:** Anonymous (Former Member)
- **Platform:** 1Password Community Forum
- **URL:** https://1password.community/discussion/140430/autofill-fails-on-webssites-it-either-fills-in-nothing-or-wrong-things
- **Date:** May 29, 2023
- **Category:** Autofill fills wrong fields

---

### Extension Stops Working, Requires Browser Restart

> "At least a couple times a day I got to a site after, and 1password offers a new password to fill. But when I click, nothing happens."

> "The only way I can get it working again is to restart the browser entirely."

- **User:** Anonymous (Former Member)
- **Platform:** 1Password Community Forum
- **URL:** https://www.1password.community/discussions/1password/1password-chrome-extension-stops-working/101568
- **Date:** February 9, 2023
- **Category:** Extension crashes, requires restart

---

### Re-Auth + Wrong Passwords (Trustpilot)

> "After about a year using it, I am totally frustrated since it asks for my master password every 5 minutes, and when it fills a website in, I'm told it's an incorrect password."

- **User:** Vincent
- **Platform:** Trustpilot
- **URL:** https://www.trustpilot.com/review/1password.com?stars=1
- **Date:** December 31, 2025
- **Category:** Re-auth nagging, autofill fills wrong password

---

### Extension Injects Broken HTML Into Websites

> "The tool has consistently grown more glitchy over the last 2 years...they are injecting data attributes into the html of websites through their browser extension."

- **User:** Chris
- **Platform:** Trustpilot
- **URL:** https://www.trustpilot.com/review/1password.com?stars=1
- **Date:** March 13, 2025
- **Category:** Extension breaks websites

---

### "Comically Bad"

> "1password is comically bad in everything it does"

- **User:** Arajin
- **Platform:** Firefox Add-ons
- **URL:** https://addons.mozilla.org/en-US/firefox/addon/1password-x-password-manager/reviews/?score=1
- **Date:** October 9, 2025
- **Category:** General quality

---

### Prompts on Every Page Load

> "prompts me on every. dang. page. load...0/10. Super annoying."

- **User:** Andy
- **Platform:** Firefox Add-ons
- **URL:** https://addons.mozilla.org/en-US/firefox/addon/1password-x-password-manager/reviews/?score=1
- **Date:** August 14, 2025
- **Category:** Re-auth nagging, intrusive prompts

---

## LastPass (Breach & Trust)

### Trust Destroyed by Dishonesty

> "Yes they have. They had a breach, and lied about it. You can't trust anything about them now."

- **User:** burnte
- **Platform:** Hacker News
- **URL:** https://news.ycombinator.com/item?id=34516275
- **Date:** January 25, 2023
- **Category:** Cloud trust, breach dishonesty

---

### Drip-Fed Disclosure, Permanent Exodus

> "The fact they're drip-feeding how bad this breach actually was is terrible enough... Personally I'm never touching them again."

- **User:** intunderflow
- **Platform:** Hacker News
- **URL:** https://news.ycombinator.com/item?id=34516275
- **Date:** January 25, 2023
- **Category:** Breach communication, trust destroyed

---

### "These continual hacks... last straw"

> "Ugh, this is quite annoying. These continual hacks and the Lastpass Firefox plugin basically making Twitter and Twitter embeds unusable have been the last straw for me. I'll be relying on Bitwarden going forward."

- **User:** so1337
- **Platform:** ResetEra
- **URL:** https://www.resetera.com/threads/lastpass-says-hackers-accessed-customer-data-not-passwords-in-new-breach.659617/page-2
- **Date:** December 23, 2022
- **Category:** Breach, extension bugs, switching away

---

### "Data trust isn't optional. It's the core."

> "For a password manager, data trust isn't optional. It's the core. I have none left."

- **User:** Firefox user 16634215
- **Platform:** Firefox Add-ons
- **URL:** https://addons.mozilla.org/en-US/firefox/addon/lastpass-password-manager/reviews/
- **Date:** January 30, 2026
- **Category:** Cloud trust, breach aftermath

---

### Multiple Breaches + Data Collection

> "Multiple data breaches, inconsistent form filling and now mass data collection?"

- **User:** Firefox user 19055811
- **Platform:** Firefox Add-ons
- **URL:** https://addons.mozilla.org/en-US/firefox/addon/lastpass-password-manager/reviews/
- **Date:** January 28, 2026
- **Category:** Breach, autofill broken, data collection

---

### Organization Credibility Destroyed

> "Final straw for our organization... frequency of recent breaches... have destroyed any credibility."

- **User:** paradox242
- **Platform:** Hacker News
- **URL:** https://news.ycombinator.com/item?id=34516275
- **Date:** January 25, 2023
- **Category:** Enterprise trust, breach frequency

---

### "From paying customer, to deleted account"

> "From paying customer, to deleted account."

- **User:** Weryj
- **Platform:** Hacker News
- **URL:** https://news.ycombinator.com/item?id=34516275
- **Date:** January 25, 2023
- **Category:** Switching away, trust destroyed

---

### "Too many security problems in too little time"

> "I'm going to move away from LastPass ASAP. Too many security problems in too little time."

- **User:** Faceless_Caesar
- **Platform:** ResetEra
- **URL:** https://www.resetera.com/threads/lastpass-says-hackers-accessed-customer-data-not-passwords-in-new-breach.659617/page-2
- **Date:** December 23, 2022
- **Category:** Breach, switching away

---

### "Absolute shit when LogMeIn bought them"

> "LastPass went to absolute shit when LogMeIn bought them."

- **User:** Transistor
- **Platform:** ResetEra
- **URL:** https://www.resetera.com/threads/lastpass-says-hackers-accessed-customer-data-not-passwords-in-new-breach.659617/page-2
- **Date:** December 23, 2022
- **Category:** Product decline, corporate ownership

---

## Bitwarden

### Extension Slows Every Website Like Malware

> "Every single website loads slower. From Google, up to social media websites like Reddit, Instagram, X up to websites like example.com. Even scrolling and animation stutters sometimes. javascript heavy websites like X, Instagram, Reddit etc. become extremely sluggish when interacting with buttons. So for me the Bitwarden browser extension is *unusable*. It interferes with my browsing experience like malware."

- **User:** julianw1011
- **Platform:** GitHub Issues
- **URL:** https://github.com/bitwarden/clients/issues/11077
- **Date:** 2024
- **Category:** Performance, extension slows browser

---

### Massive Memory Bloat (56 MB to 621 MB)

> "With Bitwarden enabled (not even logged in) typing on ChatGPT or Reddit was unbearably slow, their was noticeable input lag."

> "The JS memory usage with Bitwarden disabled was only 56MB, but with Bitwarden enabled it was ballooning up to 621MB."

- **Users:** inc0der; lholden
- **Platform:** GitHub Issues
- **URL:** https://github.com/bitwarden/clients/issues/17090
- **Category:** Performance, memory bloat, input lag

---

### Password Leaked to Search Box (Security Risk)

> "the password not only auto-filled in the password field, but also auto-filled in reddit's search box!"

> "if autofill has the propensity at times to put an entire password in plain text in a random field, autofill seems like more risk than it's worth."

- **User:** xru1nib5
- **Platform:** Bitwarden Community Forums
- **URL:** https://community.bitwarden.com/t/auto-fill-is-pasting-password-in-website-search-box/44045
- **Category:** Autofill fills wrong field, security risk

---

### Fills Old/Wrong Passwords

> "Bitwarden REFUSES to autofill the actual password saved for a given site or app...and instead fills an old password. It simply substitutes the OLD password for the new one that is plainly saved in the vault."

- **User:** gentlezacharias
- **Platform:** Bitwarden Community Forums
- **URL:** https://community.bitwarden.com/t/autofill-is-wrong-saved-password-is-right/32090
- **Category:** Autofill fills wrong/outdated password

---

### Wrong Password for Multi-Account Users

> "I have more multiple Google accounts and my Chrome extension started to fill the wrong password. It fills the username for user B (which I want), and then fills password for user A."

- **User:** empty_pandora
- **Platform:** Bitwarden Community Forums
- **URL:** https://community.bitwarden.com/t/autofill-keyboard-shortcut-is-filling-the-wrong-password/89083
- **Date:** September 2025
- **Category:** Autofill fills wrong credentials

---

### 80%+ of Sites Broken

> "I would say 80%+ of the sites i have this same issue. Just this morning autofill failed on both x.com & schwab.com. Yesterday i know i had the same issue with amazon."

- **User:** ncage
- **Platform:** Bitwarden Community Forums
- **URL:** https://community.bitwarden.com/t/bug-globally-autofill-is-broken/91471
- **Date:** 2025
- **Category:** Autofill broadly broken

---

### Autofill Regression

> "Autofill of password will not work, clicking on the login in the extension, right clicking and using context to autofill - nothing works. This is not simply an issue where autofill isn't working correclty with a website, this is something that used to work and now has stopped working in all recent versions of Bitwarden"

- **User:** chungr
- **Platform:** GitHub Issues
- **URL:** https://github.com/bitwarden/clients/issues/7513
- **Category:** Autofill regression

---

### UI/UX Redesign Backlash

> "This new UI wastes space, lacks in contrast, and broke user flows _for no good reason._"

- **User:** robdaemon
- **Platform:** Bitwarden Community Forums
- **URL:** https://community.bitwarden.com/t/2025-1-0-2025-2-0-browser-extension-ui-ux-megathread/79349

> "There was nothing wrong with the old UI! It was awesome. This new UI sucks."

- **User:** eufnis
- **Platform:** Bitwarden Community Forums
- **URL:** https://community.bitwarden.com/t/usability-issues-ux-in-redesigned-ui-2024-12-0/76836?page=13

> "One click to edit is gone. Easily copying TOTP with one click is gone. What were they thinking?!"

- **User:** smudd
- **Platform:** Bitwarden Community Forums
- **URL:** https://community.bitwarden.com/t/usability-issues-ux-in-redesigned-ui-2024-12-0/76836?page=13

- **Category:** UI/UX regression

---

## Dashlane

### Browser Freeze, CPU Spike

> "dashlane, when activated, is super slow and laggy, unusable and unable to autofill. When enabled, it slows down the browser often making the whole application freeze for minutes on end. cpu and gpu temperatures go high, fans start spinning, performance is throttled. I never leave the extension enabled for more than a few minutes. I have to copy an paste passwords from an independent dashlane app."

- **User:** tmpncl
- **Platform:** Orion Public Issue Tracker
- **URL:** https://orionfeedback.org/d/5111-atrocious-performance-with-dashlane-chrome-extension
- **Category:** Performance, browser freeze

---

### Progressive Slowdown

> "Everything is really laggy, it gets worse as you use it. Eventually I had to close the browser entirely as it became unusable."

> "Performance problems are still present -- it just slowly becomes annoyingly slow enough that I have to disable it until I have to login somewhere."

> "This is pretty bad, I can't normally use the extension for service I pay for."

- **User:** ntoxeg
- **Platform:** Orion Public Issue Tracker
- **URL:** https://orionfeedback.org/d/5111-atrocious-performance-with-dashlane-chrome-extension
- **Category:** Performance degradation over time

---

### Multi-Second Browser Lockup

> "My browser just locked up for literally 2 seconds while switching folders on fastmail.com. Firefox is completely locked up...for a few seconds when changing pages. Using Firefox + this extension (and probably others who went unreported!) every day is painful."

- **User:** Edouard Oger (eoger)
- **Platform:** Mozilla Bugzilla
- **URL:** https://bugzilla.mozilla.org/show_bug.cgi?id=1369274
- **Category:** Performance, browser freeze

---

## Summary by Category

| Category | Count | Products |
|---|---|---|
| Autofill broken / wrong field | 10 | 1Password, Bitwarden |
| Re-auth nagging | 4 | 1Password |
| Slow / performance / memory | 7 | 1Password, Bitwarden, Dashlane |
| Cloud trust / breach | 6 | LastPass |
| Extension crashes / requires restart | 3 | 1Password |
| Extension breaks websites | 2 | 1Password, Bitwarden |
| UI/UX regression | 3 | Bitwarden |
| Switching away | 4 | LastPass |
| Security risk (password in wrong field) | 2 | Bitwarden |

---

## Usage Notes

- All quotes are from publicly accessible posts on the linked URLs
- Verify each URL before publishing -- forum posts can be edited or removed
- "Former Member" / "Anonymous" attributions are from 1Password's community forum where deleted accounts lose usernames
- Chrome Web Store reviews were not directly accessible via scraping; forum/GitHub/Trustpilot/Firefox Add-ons were used instead
