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Real User Complaints: Password Manager Browser Extensions

Verbatim quotes from real users, with attribution and source URLs. Collected 2026-02-28 for vault1984 marketing use.

1Password

Autofill Broken / Extension Crashes

"My Google Chrome Extension won't autofill login info at websites, and when I click on the Extension 'Pin' at the top of the screen, it crashes"

Extension "Laughably Bad"

"The web extensions are laughably bad at this point. This has been going on for months. They either won't fill, wont' unlock, or just plain won't do anything (even clicking extension icon). It's so bad"

Re-Authentication Every 10 Minutes

"Since doing so, it asks me to enter my password every 10 minutes or so in the chrome extension"

10-15 Second Loading Time

"When I open the extension it gets stuck on this loading screen below for about 10-15 before it reveals the password field."

Corroborated by another user:

"This has been going on for me on a brand new mac with everything up to date for the last 2 months."

Autofill Fills Wrong Fields

"When I try to get 1P to fill in a form for me it usually fills in very little or just a few items like my preferred username (often in the wrong place)"

Extension Stops Working, Requires Browser Restart

"At least a couple times a day I got to a site after, and 1password offers a new password to fill. But when I click, nothing happens."

"The only way I can get it working again is to restart the browser entirely."

Re-Auth + Wrong Passwords (Trustpilot)

"After about a year using it, I am totally frustrated since it asks for my master password every 5 minutes, and when it fills a website in, I'm told it's an incorrect password."

Extension Injects Broken HTML Into Websites

"The tool has consistently grown more glitchy over the last 2 years...they are injecting data attributes into the html of websites through their browser extension."

"Comically Bad"

"1password is comically bad in everything it does"

Prompts on Every Page Load

"prompts me on every. dang. page. load...0/10. Super annoying."

LastPass (Breach & Trust)

Trust Destroyed by Dishonesty

"Yes they have. They had a breach, and lied about it. You can't trust anything about them now."

Drip-Fed Disclosure, Permanent Exodus

"The fact they're drip-feeding how bad this breach actually was is terrible enough... Personally I'm never touching them again."

"These continual hacks... last straw"

"Ugh, this is quite annoying. These continual hacks and the Lastpass Firefox plugin basically making Twitter and Twitter embeds unusable have been the last straw for me. I'll be relying on Bitwarden going forward."

"Data trust isn't optional. It's the core."

"For a password manager, data trust isn't optional. It's the core. I have none left."

Multiple Breaches + Data Collection

"Multiple data breaches, inconsistent form filling and now mass data collection?"

Organization Credibility Destroyed

"Final straw for our organization... frequency of recent breaches... have destroyed any credibility."

"From paying customer, to deleted account"

"From paying customer, to deleted account."

"Too many security problems in too little time"

"I'm going to move away from LastPass ASAP. Too many security problems in too little time."

"Absolute shit when LogMeIn bought them"

"LastPass went to absolute shit when LogMeIn bought them."

Bitwarden

Extension Slows Every Website Like Malware

"Every single website loads slower. From Google, up to social media websites like Reddit, Instagram, X up to websites like example.com. Even scrolling and animation stutters sometimes. javascript heavy websites like X, Instagram, Reddit etc. become extremely sluggish when interacting with buttons. So for me the Bitwarden browser extension is unusable. It interferes with my browsing experience like malware."

Massive Memory Bloat (56 MB to 621 MB)

"With Bitwarden enabled (not even logged in) typing on ChatGPT or Reddit was unbearably slow, their was noticeable input lag."

"The JS memory usage with Bitwarden disabled was only 56MB, but with Bitwarden enabled it was ballooning up to 621MB."

Password Leaked to Search Box (Security Risk)

"the password not only auto-filled in the password field, but also auto-filled in reddit's search box!"

"if autofill has the propensity at times to put an entire password in plain text in a random field, autofill seems like more risk than it's worth."

Fills Old/Wrong Passwords

"Bitwarden REFUSES to autofill the actual password saved for a given site or app...and instead fills an old password. It simply substitutes the OLD password for the new one that is plainly saved in the vault."

Wrong Password for Multi-Account Users

"I have more multiple Google accounts and my Chrome extension started to fill the wrong password. It fills the username for user B (which I want), and then fills password for user A."

80%+ of Sites Broken

"I would say 80%+ of the sites i have this same issue. Just this morning autofill failed on both x.com & schwab.com. Yesterday i know i had the same issue with amazon."

Autofill Regression

"Autofill of password will not work, clicking on the login in the extension, right clicking and using context to autofill - nothing works. This is not simply an issue where autofill isn't working correclty with a website, this is something that used to work and now has stopped working in all recent versions of Bitwarden"

UI/UX Redesign Backlash

"This new UI wastes space, lacks in contrast, and broke user flows for no good reason."

"There was nothing wrong with the old UI! It was awesome. This new UI sucks."

"One click to edit is gone. Easily copying TOTP with one click is gone. What were they thinking?!"

Dashlane

Browser Freeze, CPU Spike

"dashlane, when activated, is super slow and laggy, unusable and unable to autofill. When enabled, it slows down the browser often making the whole application freeze for minutes on end. cpu and gpu temperatures go high, fans start spinning, performance is throttled. I never leave the extension enabled for more than a few minutes. I have to copy an paste passwords from an independent dashlane app."

Progressive Slowdown

"Everything is really laggy, it gets worse as you use it. Eventually I had to close the browser entirely as it became unusable."

"Performance problems are still present -- it just slowly becomes annoyingly slow enough that I have to disable it until I have to login somewhere."

"This is pretty bad, I can't normally use the extension for service I pay for."

Multi-Second Browser Lockup

"My browser just locked up for literally 2 seconds while switching folders on fastmail.com. Firefox is completely locked up...for a few seconds when changing pages. Using Firefox + this extension (and probably others who went unreported!) every day is painful."

Summary by Category

Category Count Products
Autofill broken / wrong field 10 1Password, Bitwarden
Re-auth nagging 4 1Password
Slow / performance / memory 7 1Password, Bitwarden, Dashlane
Cloud trust / breach 6 LastPass
Extension crashes / requires restart 3 1Password
Extension breaks websites 2 1Password, Bitwarden
UI/UX regression 3 Bitwarden
Switching away 4 LastPass
Security risk (password in wrong field) 2 Bitwarden

Usage Notes

  • All quotes are from publicly accessible posts on the linked URLs
  • Verify each URL before publishing -- forum posts can be edited or removed
  • "Former Member" / "Anonymous" attributions are from 1Password's community forum where deleted accounts lose usernames
  • Chrome Web Store reviews were not directly accessible via scraping; forum/GitHub/Trustpilot/Firefox Add-ons were used instead